Shipping Teremok Antiques currently offers USPS Priority Mail within the United States. If you prefer a different carrier, such as UPS or FedEx, or another method of transport, please contact us via email in advance of purchase to confirm your shipping preferences. Orders are typically shipped within 5 business days of payment unless otherwise noted. All items are packed securely, and full-value insurance is included with every purchase. Tracking information will be provided once your item has shipped. For international shipping rates (outside the U.S.), please contact us prior to purchase. We do not ship to P.O. boxes or embargoed destinations. A signature may be required upon delivery for high-value orders.
Returns Teremok Antiques offers a full refund for item(s) returned within 10 days of receipt. To be eligible for a refund, items must be returned in the same condition as received. Buyers are responsible for return shipping costs unless the return is due to an error or damage. Refunds will be issued to the original form of payment within 15 business days of receipt and inspection of the returned item(s). Please contact us by email in advance for specific return instructions. Certain items marked “final sale” in the listing are not eligible for return.
Damages If any item arrives damaged, please notify us within 3 business days via email. Be sure to retain all packing materials as received. Photos of both the packaging and the damage are required. We will work with you to file an insurance claim or resolve the issue through refund or replacement, depending on the circumstances. In most cases, Teremok Antiques will file the claim directly with the carrier.
